Multi-Agent / Live Chats
Boost Your Company’s Productivity with Our Digital Solutions
Unify every digital channel into one powerful workspace. Keep your customers
engaged, your agents empowered, and your response times sharp — all from a
single interface designed for high-performance teams.
What You Get
Benefits of Our Multi-Agent Platform
Everything your team needs to deliver faster, smarter and more consistent
customer service — at any scale.
Capture More Leads
Turn every incoming conversation into a sales opportunity. Automatically
capture and route leads to the right agent before they go cold.
Track Sales Performance
Monitor your team’s conversion metrics in real time. Identify top performers
and spot bottlenecks before they impact revenue.
Unlimited Agents, One Channel
Scale your team without scaling your infrastructure. Add as many agents as
you need — all operating from a single shared contact number.
Real-Time KPI Monitoring
Use the live supervision dashboard to track ATA (Average Time to Answer) and
AHT (Average Handle Time) — keeping your SLAs always on target.
Smart Conversation Tagging
Categorize and report every interaction with custom tags. Build a clear
picture of recurring issues, trends and team performance over time.
Single Unified Interface
Manage your entire operation — agents, channels, reports and automations —
from one clean, intuitive workspace. No switching tabs, no lost context.
CRM & Support Integrations
Connects natively with Salesforce, HubSpot, Zoho, Freshdesk and more.
Fully Configurable Rules
Set routing logic, escalation rules and workflows that match your exact processes.
Response Templates
Create pre-approved reply templates so every agent responds consistently and quickly.
